How to Ensure the Reliability and Security of Online Payments?

The rapid growth of cashless payments is driven by changing consumer demands and the emergence of new payment technologies. According to data, in October 2023, the volume of transactions using payment cards issued by Kazakhstani banks amounted to 15.2 trillion tenge, totaling 1.05 billion transactions. The majority of cashless operations in Kazakhstan were conducted via the internet, accounting for 81% of the total number of operations and 91% of the total volume of cashless payments and money transfers. As transaction volumes increase, ensuring the reliability and security of online payment acceptance services becomes critically important.

End users of the payment system must be confident that the system will be available when expected and that payments will reach the intended recipient at the promised time. They must also be assured of the system's security. For a company engaged in internet acquiring, ensuring a high level of service stability depends on identifying the key factors, which we will discuss below in this article.

Transaction speed and payment processing efficiency are integral aspects that guarantee fast and uninterrupted transactions for customers. Every failure undermines customer trust, whether it is a store working with a payment aggregator or the customer making a purchase.

A financial transaction is not just the transmission of information between servers. It is a guarantee of the transfer of rights to money or goods. The role of the financial intermediary, performed by the internet acquiring service, in this process is critically important. Buyers, sellers, banks, and aggregators trust processing centers. A successful transaction confirms the completion of the deal.

As the amount and impact of fraud and personal data theft increase, the security of online transactions is an important differentiating factor for companies. With the accelerated implementation of new technologies, including data encryption and tokenization, online payment systems are becoming more secure. This allows extracting information from data while maintaining confidentiality, helping to create secure systems for improving products and customer service.

Customer support plays a key role in processing financial transactions. For example, a system error might occur, preventing the use of your payment processing devices. In such a situation, it is important to always be able to contact technical support to receive the service necessary for quickly resuming operations. If your working hours do not coincide with the hours of your service provider's technical team, this can become a serious problem. Round-the-clock technical support is absolutely essential.

When choosing a payment processing partner, it is important to ensure that the technical support team has the necessary knowledge and experience to solve technical problems that may arise, as accurately identifying and resolving such issues depends on deep knowledge and experience in the field of payment processing.

Our team tirelessly works to maintain the reliability of our service and our SLA (service level agreement) at the level of 99.9%. This demonstrates our commitment to excellence in providing internet acquiring services. At Processing.kz, we strive to constantly raise the bar, setting standards for stability and customer satisfaction in the field of internet acquiring services. Thanks to our customer support service, we are always ready to quickly respond to requests and solve our clients' problems.